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Multiple Currency for Volusion

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Volusion misleadingly advertises that it supports multicurrency.  What I mean by misleading is that it can display different currencies on your website as long as you manually enter an exchange rate into your control panel’s configuration.   But when the customer check’s out, Volusion will only process the payment against one merchant account at a time

As a consequence, the following is not possible:

You want to have two merchant accounts: one for Canadian transactions where it settles payments in CDN, and one for American transactions where it settles payments in USD.   If your Volusion customer is Canadian, then Volusion should process his payment against the Canadian merchant account.  If your Volusion customer is American, then Volusion should process his payment against the American merchant account.

The example above is not possible because Volusion only let’s you associate one merchant account at the time of setting up your online store.

We haven’t found a solution to this problem.

How Magento and BigCommerce, other shopping cart systems, solve the problem are that they allow you to bind multiple merchant gateways to the system. So you can add beanstream, paypal, moneris etc… When the customer checks out, they can choose which gateway they wish to pay with. I wish Volusion could do the same thing.

Written by John Lai

November 30th, 2010 at 3:57 pm

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